We are members of IFMA
IFMA, the International Facility Management Association, is the largest network and leading information channel for Facility Management players.
IFMA Sweden works with networking and regularly organizes networking meetings in Stockholm, Gothenburg, Malmö and Uppsala and annually organizes Sweden’s most important event for the Nordic Workplace industry.
The purpose of IFMA is to develop Facility Managers and other actors to better respond to the growing and changing demands of core business.
IFMA also wants to establish a dialogue about the office as a strategic resource for companies. IFMA is a worldwide professional organization with over 20 500 members in 126 departments in 78 countries.
Read more at IMFA’s Website.
ISO certifications
Lexium Service Management is certified according to the latest ISO standard for quality (9001:2015) and environment (14001:2015).
ISO 9001 and 14001 are management system standards for quality and environmental processes in a company or organization. It can be anything from how to answer the phone to how to avoid operating interference. A management system describes how to continually improve and adjust your business to meet customer needs.
ISO is the world’s most widely used standard. There are just over 1.1 million certificates issued in 188 countries. About 5 000 of these are in Sweden.
In ISO 9001:2015, preventive measures are replaced by risk-based thinking. The requirement that the management organization must be committed has been strengthened in ISO 9001:2015. Business benefit and the management of business processes get a greater attention. More attention is given to change management and to track events
It takes about 9-12 months to become ISO certified
Sustainability
Sustainable development aims at ensuring that human life can be lived on a planet with limited resources. It includes an ideal location for society where living conditions and resource utilization meet human needs without endangering the sustainability of ecosystems and the environment so that future generations can also meet their needs.
Environment
Sustainable development ties together the sustainability ecosystems with the social and economic challenges humanity faces. In 1970, “sustainability” began to describe an economy, in comparison with basic ecological support systems. The term “sustainable development” was introduced by Lester Brown in 1981 and received its international dissemination in the context of the UN report “Our Common Future” (1987), called Brundtland report. In the report, the Commission concluded what has become the most cited definition of sustainable development: “Development that meets today’s needs without jeopardizing the potential of future generations to meet their needs”
We take corporate social responsibility
Corporate Social Responsibility (CSR) is called the idea that companies should take responsibility for how they affect society, from an economic, environmental and social perspective.
The concept of sustainability is also used to make it clearer, to clarify what it means (see section on confusion of concepts below) and to emphasize that financial responsibility (which is part of sustainability but not CSR) is required for corporate social responsibility to be long-term and integrated into business model.
Historically, CSR has been seen as a way of taking responsibility and minimizing the risk of irregularities occurring in companies (a view reflected in, inter alia, the EU Commission’s definition of CSR. Today, CSR and sustainability are increasingly seen as something that can also contribute to increased profitability as it can be seen as a way to reduce unnecessary consumption of human, physical and economic resources while optimizing the use of the resources available to them.
We clarify what Facility Management is
First, let us clarify one thing. Any globally shared, accepted and precise definition of what Facility Management, Facilities Management or FM is and what services covered by the term is not available. We try to describe the most common definitions below. FM can be described as coordinating and controlling activities that support an organization’s core business.
Facility Management (FM) is, in comparison with Faciltiy Services, an overall level in which management/client perspective is responsible for the whole.
Facility Services (FS) is a more operational perspective, where you perform several defined tasks. FM companies can advise the customer/client while FS is an executing party.
Unfortunately, many industry players have chosen FM or FS in addition to their company names without having the level of knowledge, which makes it difficult for customers/clients to understand the differences. The company name thus does not say what kind of operator/company within FS/FM it is. You can see it easiest through the range of services. Facility care like base and entrances, window sills etc. as services? It is essentially a cleaning company. Is it almost exclusively real estate service, it’s a real estate service company. Etc.
To become a FS company by industry definition, the company needs to deliver several different services, from different service areas. To be a FM company, management must be able to lead and develop the functions.
Globally accepted definitions
Facility management
Facility management refers to management (strategic management and management) of the resources and services required to one facility (building or property) will work efficiently. The term is found throughout the world, but with partially different content depending on historical and cultural circumstances.
Facility management services are often divided into two categories; property-related services (“hard services” such as property management, energy optimization, security) and workplace-related services (“soft services”, such as reception, cleaning, mail management).
In the European standard for Facility Management, EN 15221-1:2006, Facility Management is defined as follows: integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities
In the Swedish SIS Standard SS_EN 15221-1 2006, Facility Management – Terms and Definitions, Facility Management is defined as; integration of processes within an organization to maintain and develop the agreed services that support and improve the efficiency of core business.
Facility Management and Facilities Management are used synonymously and have the same meaning in the standard. The terms are said to originate in the United States in 1980.
Facility management is conducted either under the direction of your own company or through an absolute service provider. The latter category consists of service-specific suppliers as well as full-time suppliers. Outsourced facility management is growing rapidly, but operations conducted on their own are still much more common.
What is FM?
With FM (Facility Management) we mean:
- To get real estate, buildings, premises, equipment and services to maximize core business through the disciplines of architecture, economics, engineering and behavioral science.
- To coordinate all support functions for increased overall efficiency.
- To coordinate the physical workplace with human work and the organization’s productive processes.
- To coordinate, manage, lead and produce support services.
Below are some different definitions:
“Facility management is a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology” – IFMA
”The practice or coordinating the physical workplace with the people and work of the organization; integrates the principles of business administration, architecture, and the behavioral and engineering sciences.”
– See more at: http://ifma.se/om-ifma/vad-ar-fm/#sthash.mNhRTtUz.dpuf
